What Property Management Services Should I Expect From A Commercial Property Management Firm?

For new and seasoned investors alike, it is important to hire a commercial property management firm that offers an array of property management services. Commercial property management firms can range from small boutique firms to large, multinational corporations. At CMG, we are a boutique commercial property management firm that is small enough to give personal attention to our commercial property owner clients, yet large enough to smoothly handle a wide range of commercial property management services.

Based on our experience as both commercial property investors and commercial property managers, here are some of the property management services we have come to expect from a commercial property management firm:

A live person is available to answer the phone. Yes, it’s a small detail, but an important one for our owner clients and their tenants.

Good communication. Like the small detail of a live person answering a phone call, good communication is essential for everyone involved. Good communication may include emails, phone calls, text messages, property reports to owners, notification letters to tenants, etc.

Detailed knowledge about rents. Property managers should be aware of the current market rate for rents, any rent control laws, any lease restrictions, and anything related to rental rights for tenants and property owners in the city where your commercial property is located.

Repairs and maintenance. Choose a commercial property management firm that is quick to respond to tenant concerns. Quick to handle repairs. Works well with reputable maintenance / repair personnel or contractors. Has the ability to quickly turn around a vacated property for the next tenant, etc.

Marketing services. Only hire a commercial property management firm that has top notch marketing services, using a variety of marketing channels, including print ads, Internet marketing, personal networks, etc.

Utilize technology. In today’s world, it is important to be tech savvy in regards to commercial property management, including the ability to generate online reports, accept online payments, transfer funds electronically, communicate with people via mobile devices, use spreadsheets to track long term goals, etc.

Want to know what makes CMG special and unique in the world of property management and commercial real estate management? We own several commercial properties ourselves and we know what to look for in commercial property management. Plus, the CMG team will do whatever it takes to earn the trust and respect of our customers, vendors, investors, and business community. When you choose CMG, you can rest comfortably with the knowledge that all of your commercial property management services are in the hands of seasoned professionals.

Contact Jim Provost and the CMG team today to schedule a free consultation to discuss your commercial property management needs:  707.575.5500.